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finetunes
For hotels, malls and chains

On brand in every spot that plays music

A lobby, a pool bar and a spa under one roof, or branches across the country. finetunes keeps each one on your brand's sound, shows HQ what's playing right now, and only HQ can change it.

Fully licensed for business. No separate PRO license required.

Custom pricing · Set up by your account manager

Live from HQ

Show the example for
  • LobbySiam

    The Jazz Lobby

    Playing
  • Pool barAri

    Chill Breeze

    Playing
  • All-day diningThonglor

    Flavors and Flow

    Playing
  • SpaChiang Mai

    Quiet Time

    Playing
  • GymPhuket

    Silent for 2 hours

    Offline

Every spot that plays its own music is a play point: a branch, a lobby, a pool bar.

What your brand plans isn't always what customers hear

  1. A barista plugs in their own playlist.

  2. One spot runs silent all afternoon because nobody pressed play.

  3. The morning set is still on at six in the evening.

Customers notice, even when nobody tells you.

Playback-only accounts

Staff press play. Only HQ changes the music.

Every play point gets an account that can only play and pause. Staff can't skip a track or switch to a playlist that doesn't fit. When a spot needs a change, HQ pauses, resumes or updates it remotely.

HQ dashboard

Know what every spot is playing. Right now.

The dashboard checks in every 30 seconds: which spots are playing, which are offline, how many hours each one ran, and when in the week the music actually plays.

Weekly schedule

Plan any spot's week from HQ.

Give mornings, lunch and evenings their own music, day by day, for each play point, or have your account manager set it up. The music changes at the next song, never halfway through one.

Monday email

Every spot, reported. Every week.

Each Monday an email lists which spots ran music, which ran low and which went silent, with the hours and active days for each. The ones that need a look come first.

One property or many branches

If more than one spot plays music and you care how it sounds, this is for you.

Under one roof

The lobby, pool, restaurant and spa each get music that suits the space.

  • Hotels and resorts
  • Malls and mixed-use buildings
  • Large venues with several zones

Across locations

Every branch sounds the same, whoever opens up that day.

  • Retail chains
  • Restaurant and café franchises
  • Gym and wellness chains

How it works

From the first call to every spot playing on brand.

1
Step 1

Tell us about your spots

We ask how many play music and where, then send a proposal that fits.

2
Step 2

We set up every play point

Your account manager sets up HQ and a playback-only account for each spot, with schedules if you want them.

3
Step 3

Run it from HQ

See what's playing, catch a silent spot, and read the Monday email.

Venues on finetunes play an average of 9.6 hours of music a day. The HQ dashboard shows how long each of your spots plays.

Common questions

Can finetunes manage music across all our branches from one dashboard?

Yes. HQ sees every play point on one dashboard: what's playing, which spots are online, and how many hours each one has played. Changes are made per play point, so each spot can keep its own schedule.

Can on-site staff change the music or playlist?

No. Each play point uses a playback-only account: staff can press play or pause, and that's it. They can't skip tracks or switch playlists. HQ or your account manager decides what plays.

How does licensing work for chains with many play points?

Every play point runs on its own finetunes account, and every track is licensed for business use, so no spot needs a separate PRO license for background music. If you need licensing beyond background music, such as live events or custom brand jingles, you can handle it yourself or finetunes can arrange it as a one-stop service.

Do we get a dedicated account manager?

Yes. Every Enterprise client gets a named account manager who handles onboarding, monthly check-ins, and any change rollouts across your play points, so you never wait in a ticket queue.

Can each spot play something different?

Yes. Each play point has its own weekly schedule, so the lobby, the pool bar and the spa can each follow their own week. Staff on site can only play and pause.

Let's talk about your brand's sound

Tell us how many spots play music and where. We'll put together a proposal that fits.